FAQ

General Business

1Who will work on my property?
Well trained, supervised personnel with the proper equipment.
2Are you a licensed Landscaper?
Yes, we hold all the necessary State Licenses for New Jersey.
3Are your workers Certified?
We have the highest percentage of Certified Landscape Technicians (CLT) of any company in NJ of any size. We also have a Certified Snow Professional (CSP) on staff.
4Are you insured?
Yes. We are covered for workers compensation, liability and motor vehicle.
5How do you schedule your clients?
We are a full service company serving both residential and commercial clients. We try to schedule our business clients early in the week and our residential clients are scheduled Tuesday through Friday.
6What type of residential clients do you work for?
Anyone who truly wants a nice landscape and knows the true value of caring for a beautiful home and property.
7What type of return can I expect on my investment?
Weyerhoeuser Corporation estimates a well landscaped home increases in value by 15%. Money magazine estimates that you can expect to recover 100%-200% of your landscaping cost when you sell.

Maintenance/Lawncare

1 Do you catch or recycle the clippings?
Wherever and whenever we can we recycle the clippings back to the turf as grass blades, and leaves being 80% water and nutrients, are the very best compost for building long-term highly organic soil. We only catch when an area is too small or we may get too many clippings in gardens. If we choose not to catch your grass clippings, be assured even if we have to do a double cut based on a 7-day mowing cycle, there will be no extra charge to you, and you will always have a high quality appearance
2I have to have my property cut on Friday. Can you accommodate me?
We base the scheduling of our clients on the following: Open availability for existing or new route: Route density and efficiency: With the price of fuel and labor, we route just like UPS and Federal Express. Years with Sorbello's Landscaping will get you closer to the weekend. If you must have Friday, there will be an added cost if it does not fit our existing route, just as next day air will cost you extra with UPS.
3I’m having an event or party, can you pay special attention at my property?
Please let us know 7-10 days ahead and we will provide weekly service the day before your party. With 14 days notification we can also provide a detail crew service, mulch, pruning and seasonal color so that your property will look its best before your big day!
4How much water does my lawn need in the summer?
Cool season turf, which is the dominant turf grass in Southern New Jersey, requires approximately 1" of water from your sprinkler, irrigation system or Mother Nature or a combination per week.
5What size mowers do you use?
The size of the mower used is based on the size of each given area of lawn. A good landscape company will have many different size mowers with deck sizes from 21" to 52" or larger. The right machine is as important as the qualifications of its operators.
6At what height do you cut the lawn?
From late April to late November we use a 3"-4" mowing height. This is when your lawn is most actively growing. It is also in the recommended range of height of cut by Rutgers University, one of the worlds leading turf research Universities in the world. During early Spring and late Fall we will lower the height of cut to 2.5 to 2.75.
7Why is mowing at the right height and alternating patterns of cut so important?
The right height will cause less damage to the blade of grass so the plant is under less stress. This in turn will allow for better vigor which in itself will help shade, fend off weeds and protect against insect damage.
8How often do you sharpen your mower blades?
We sharpen our blades on average about every 12 to 15 working hours, so about ever 8-10 mowing hours 3 to 4 times per week.
9Do you provide shrub pruning?
Yes, we do. It is one of the most sought after services that we offer at Sorbello's as we hand prune. Full time clients can sign up with their yearly agreement or by mail. Single-service clients can download a form from our website. Full-service clients get first availability.
10Do you provide commercial grounds maintenance service?
Yes, we do and we have done so for over 5 years. When curb appeal and image really matter, Sorbello's is your best choice.
11How can a well-landscaped home help to sell my home?
According to appraisers and realtors, a beautifully landscaped home will sell fast and for more money.
12How do plants and trees help?
Plants and trees absorb ozone-damaging pollutants, produce oxygen and help keep temperatures down and according to the Plants for Clean Air Council, efficient landscaping can reduce heating and cooling costs by up to 20%.
13How much will it cost me to hire your company?
This all depends on the services you desire. We are a legitimate year round company with well trained, legal and fully insured employees. We use a multiple, overhead, recovery system to disperse and recover our overhead, labor and equipment costs, plus add fair professional profit. To find out more, give us a call.
14What type of training do your employees receive?
All employees go through a full day of orientation at least once yearly. We also perform tailgate training and have safety talks throughout the year

Snow & Ice

1I’m from a commercial property management company. Do you provide Snow & Ice Services?
Absolutely! We have done so for over 5 years with NO slip and fall liability. We provide service for industrial, corporate campus, retail, home owner associations(HOA) even large parking structure. We have low-corrosive, liquid deicer, large and small wheel-loaders and multiple salters. We have a dedicated staff that knows what it takes to provide you with safety, accessibility and a productive environment. We can combine landscaping services with snow & ice services.
2Do you provide residential snow services?
Yes, we do. Service is based upon availability with a yearly contract and retainer. We offer this only to existing full-service landscape clients. Please call for more information on this highly sought after service.

Design/Construction

1If you design my landscape, how will I maintain and care for it?
Any designed or installed work Sorbello's provides can be maintained or serviced by Sorbello's. This includes full landscape planting, sod or seed, lawn irrigation or installed lighting systems.
2What can I expect to spend landscaping my entire property?
Assuming your asking for all key components, hardscape, fencing, drainage, irrigation, lighting, plant material, etc., a realistic range is 10%-15% of your home's value. This can be higher or lower based on site conditions, access, plant selection, etc.
3We are considering a pond with our new landscape design project. How much maintenance do they require?
There is some maintenance required with a pond. In the spring your pond will require opening, cleaning and periodic filter maintenance. In the fall it is recommended that you cover the pond with netting and put a heater in the pond. These services can all be done by Sorbello's. Please contact us for more information.